Night & Waking-Night Staff
Alert, experienced carers to keep people safe and comfortable through the night.
Norwich · Norfolk · England
Care staff you can trust, exactly when you need them.
Concept Care Agency supplies vetted caregivers to hospitals, care homes, disability services and support caregiving across Norwich and Norfolk.
- Enhanced DBS checked
- Right to work verified
- Safeguarding trained
Safer recruitment
Nights & weekends
Norwich & Norfolk
Request a call back
Leave your number and we will ring you. For urgent cover, call 07438 811614.
- Enhanced DBS checksWith adult barred list checks for care roles
- Right to work in the UKVerified before anyone is placed
- Trained & up to dateMandatory care training in place
- UK GDPR awareYour data handled with care
Not sure where to start?
Find the right service in one click
Tell us who you are and we will point you to the right page.
How it works
Simple for providers. Flexible for carers.
Reliable cover for hospitals, care homes, disability services and support care
Request staffTell us what you need
Call, email or use our form with the roles, dates and shift times to cover.
We match the right carer
We choose someone with the right skills, experience and compliance for your setting.
Confirmation & briefing
You know who is coming before the shift, so your team can plan with confidence.
Care begins
Your carer arrives ready to work, and we check in to make sure it is going well.
Flexible work in a career that matters to people
Register your interestTell us about you
Complete a short form or give us a call. No lengthy application needed to start.
Friendly chat
We get to know your experience, your availability and the kind of work you want.
Checks & training
We guide you through ID, right to work, DBS, references and any training you need.
Start working
Choose shifts that suit you in hospitals and care homes near where you live.
What we do
Four areas of care, one trusted agency
From a single shift to ongoing cover, we match the right person to the right placement.
Hospitals
Healthcare Assistants trained to support wards and clinical teams.
Care Homes
Care Assistants and Senior Carers giving personal care and companionship.
Disability
Support Workers helping adults live independently.
Support Caregivers
General support care staff for daily living and companionship.
1:1 Support & Observation
Dedicated one-to-one staff for people who need close, continuous attention.
Short-Notice Cover
Sickness or a sudden rise in demand? Tell us what you need and we will do our best to fill the gap fast.
Around the clock
Cover for every shift pattern, including bank holidays
Care never stops, so neither do we. These are typical patterns; we will work to fit yours.
Early
Earlies
Morning support with personal care, breakfast and medication rounds.
Late
Lates
Afternoon and evening care, mealtimes, activities and settling people for the night.
Long day
Long days
Full-day cover so residents and patients see the same familiar face.
Night
Nights & sleep-ins
Waking-night and sleep-in staff, plus weekends and bank holidays.
Safer recruitment
Every carer is checked before they walk through your door
The people we send care for some of the most vulnerable members of our community. We take that trust seriously.
- Identity verification
- Right-to-work checks
- Enhanced DBS & barred list
- Employment references
- Face-to-face interview
- Mandatory training
Every carer's checklistCompleted before their first shift
- Identity & addressVerified
- Right to work in the UKVerified
- Enhanced DBS + barred listCleared
- ReferencesReceived
- Mandatory trainingComplete
Illustrative example of our onboarding checklist.
Where we work
Local to Norwich, serving all of Norfolk
Being local means faster response times, carers who live nearby and a team that understands the area.
- Norwich
- Wymondham
- Aylsham
- Dereham
- Great Yarmouth
- King's Lynn
- North Walsham
- Cromer
- Fakenham
- Thetford
- Diss
- Attleborough
Not listed? Ask us, as we may still be able to help.
Norwich, Norfolk
Ready to talk?
Whether you need staff or want to start a career in care, we would love to hear from you.