51 Witard Road, Norwich, NR7 9XD

Home / Careers

Join our team

Make a difference, on your terms

We are looking for caring, reliable people to work in hospitals, care homes, disability services and support caregiving across Norwich and Norfolk. Experience is valued, and the right attitude matters most.

Register your interest

Two hospital colleagues sharing a laugh in a corridor Flexible shifts

Flexible shifts

Days, nights or weekends. Pick work that fits around your life.

Local placements

Work in settings close to home across Norwich and Norfolk.

Training & support

Help with mandatory training and a team you can call when you need advice.

Rewarding work

Every shift is a chance to make someone's day a little better.

Getting started

From first call to first shift

We will guide you through every step and answer your questions along the way.

Roles we recruit for: Healthcare Assistants, Care Assistants, Senior Carers, Support Workers and Night Carers.

  1. Register your interest

    Complete the short form below or give us a call.

  2. Friendly chat

    We talk about your experience, availability and the work you would like to do.

  3. Documents & checks

    We help you with ID, right to work, DBS and references.

  4. Training

    Complete any mandatory training you need before starting.

  5. Choose your shifts

    Start working in placements that suit you.

What you will need

Have these ready

  • Right to work in the UK, for example a passport or a Home Office share code.
  • Photo ID and proof of address dated within the last three months.
  • Your National Insurance number.
  • Details of previous employers for references, and any training certificates you already hold.
  • Willingness to complete an enhanced DBS check. We will guide you through it.
Common questions

Good to know

Do I need care experience?

Experience is valued, but not always essential. If you are kind, reliable and willing to learn, get in touch and tell us about yourself.

Do I need to already have a DBS check?

No. We will arrange and guide you through the enhanced DBS check as part of joining us.

Will I get paid holiday?

Yes. Agency workers build up paid holiday in line with UK law. Ask us for details on how this works when we speak.

Is pay at least the legal minimum?

Always. Pay is at or above the National Minimum Wage or National Living Wage that applies to you. We will tell you the rate for each placement before you accept it.

Can I choose when I work?

Yes. You decide which shifts to accept, and we will match you with work that fits your availability.

Can I apply if I need visa sponsorship?

We can only place people who already have the right to work in the UK.

Register your interest

Complete the form and a member of our team will be in touch to talk through the next steps.

You can also email your CV to contact@concepthealthcareagency.co.uk.

Call WhatsApp Request staff